If you would like to discuss returning an items please see our Terms and Conditions
If you require support with Cricut or ProvoCraft products these are now dealt with my the company so as to give you the highest level of support required.
Please telephone them on the following number 0808 101 7032 (this is a local call rate, charged for land line telephones, please call them between 2pm to midnight)
FIRST CLASS SERVICE
We are dedicated to serving our customers and providing a first class service, one you will be happy to return to again and again, and many do, we have a large percentage of customers that return again and again and welcome you also.
We are also dedicated to providing quality items at affordable prices with low cost P&P and a fast friendly service. With this in mind we have set out to show our customer as much information as is possible and to be open and honest from the start. No hidden prices, no hidden extras, no having to go through check out to find the total cost!
Unlike some online shops that do not show P&P until you go through check out, we have made the P&P costs clear from the start. Our P&P costs are low or FREE. 99% of all listings are now FREE P&P
We look forward to serving you soon, we are a family friendly business and care about our customers and the items we sell. We only sell Brand New items from Top Name manufacturers.
In the unlikely event that you need to contact Customer Services please use one of the following methods:
email us email@example.com This is the fastest method.
Telephone: 0117 330 2277
Write to: CardCraft-UK, Unit 22 - 27, Cooper Road, Thornbury, Bristol. BS35 3UW
Internet/Mail Order Office hours: Mon - Fri 10am - 4:30pm (Excluding Holidays/Bank Holidays)